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Windows Essentials

Why does Windows Essentials 2012 Keep Shutting Down?

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Archived post from September 7, 2014. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Sep 7, 2014
I installed Windows Essentials 2012 for Windows 8.1 onto my new laptop so I can have Windows Photo 
Gallery. When I double click on a photo that I want to edit or organize, the photo opens but within a few seconds, I get an error and it tells me that Photo Gallery has stopped working and will shut down, which it does. 

I uninstalled all of Microsoft Essentials for Windows 8.1 and then reinstalled it, but that did not fix the problems. 

Any suggestions?

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