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Outlook for Mac

Why does Outlook shows “upgrading identity” every time the program starts?

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Older post from April 3, 2014. Details may be out of date.

Question asked on Apr 3, 2014

Hello,

I have installed Office 2011 on MacBook Pro running OS X 10.9.2 but everytime I open Outlook it shows a window saying that it is upgrading identity. This takes an extra time and I don't have the same problem on other Mac computers or laptop that I also use MS Office 2011. 

Can anybody help me with that?

Many thanks 

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