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Volume & Speaker Issue on laptop with Windows 10

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Older post from December 20, 2015. Details may be out of date.

Question asked on Dec 20, 2015

Hi,

I have an Acer laptop with Windows 10 and RealTek High Definition Audio. Audio feature works fine for listening to ITunes music but when I activate a video such as Utube I get no volume. Mute is not on but can't figure out why I can't activate the volume. Any ideas?

Thanks,

Big EPR 

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