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Windows Essentials

Videos will not reproduce in Movie maker. What am I doing wrong?

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Archived post from December 11, 2016. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Dec 11, 2016
I have windows 10 and Windows Movie maker. I have no problem working with stills, fading, effects, titles, captions, etc. When I insert a video (mp4 format), I get a black screen during reproduction....so I can't cut the length or do anything else with the "video" section of my project. What do I need to do to resolve this problem?

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