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Video Creator in Windows 10

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Older post from October 9, 2018. Details may be out of date.

Question asked on Oct 9, 2018

I am trying to create a video in Windows 10.

i followed this link https://support.microsoft.com/en-us/help/17205/windows-10-create-videos and am now editing what i want.

When i type text onto an image all i get is a black block where the text should be or a blurry box. WHY? this is infuriating and i am trying to connect to a Live Agent to ask for help but no one is answering. 

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