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Outlook for Mac

using exchange on outlook mac 2011: updating identity

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Older post from March 22, 2016. Details may be out of date.

Question asked on Mar 22, 2016
When starting Outlook (this only happens when using exchange), a window appears with two progress bars: "updating identity". This then takes about 30 minutes to finalize. Alternatively, you can delete and recreate the identity. Is there now a permanent solution for this issue or is it known why this happens at all? This problem seems to exist since many years.  Thank you for your help.

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