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Unable to send or receive messages for the Telus account, server response -ERR LOGIN failed

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Archived post from August 15, 2017. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 15, 2017

I cannot access emails from Windows Live Mail 2012. I am getting the following message: Unable to send or receive messages for the Telus (ricbet3) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.  Server Error: 0x800CCC90 Server Response: -ERR LOGIN failed Server: 'pop.telus.net' Windows Live Mail Error ID: 0x800CCC92 Protocol: POP3 Port: 110 Secure(SSL): 

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