23. August 2016 · Write a comment · Categories: Uncategorized
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Hi Michael,

You may receive a Windows live error code 0x80070643, When you try to reinstall a Windows Live program the Windows Live Essentials installation fails, and you receive the following error code.

For more information follow the below article & check if it helps.


The 0x80040609 error is caused by your PC not being able to correctly load the installation for Windows Live.  The reason why your PC will be acting this way is due to the presence of old installation files of Windows essentials. 

I suggest you to follow the below steps & check if you can find the Windows essentials files.

  • Go to This pc & C: drive.
  • Click on the users.
  • Select the user account for Windows essentials folder.
  • Unhide all the folders.
  • Open App data from the list.
  • Open the Local folder.
  • Open Microsoft folder.
  • Delete Windows Live Mail Folder from the list.

And try installing the Windows essentials from the above link.

Thanks & regards.

Mohammed Ali.

I am still not able to send or forward documents & pictures , Thanks for any help to fix this,

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