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Unable to send email in Windows Live Mail

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Archived post from June 23, 2013. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Jun 23, 2013

Hi there .....I am unable to send emails from Windows Live Mail (but I am receiving them). I get this error message:

 

A TCP/IP error occurred while trying to connect to the server.

Subject 'Re: '
Server: 'smtp.clear.net.nz'
Windows Live Mail Error ID: 0x800CCC15
Protocol: SMTP
Port: 25
Secure(SSL): No

 

I have checked with my ISP and all the account set up details are correct. They say it must be "a software problem".

 

I have hundreds of emails in my Inbox/Sent Items and I don't really want to risk losing them by uninstalling WLM (or having to store them somewhere else).

 

Are there any other potential solutions to my problem ?

 

Patrick

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