20. November 2016 · Write a comment · Categories: Uncategorized

Since MS's killing of DeltaSync last June, I access all my Outlook and Hotmail accounts by POP using WLM2012. Over the last 6 weeks, one of my accounts on WLM2012 started to get error code 0x800CCC92 about 1/2 the time. Now, this past week, all the time. I signed into the webmail and went to Options>POP IMAP. Big change here and different from all my other POP accounts. Instead of authentication by SSL, it is now TLS encryption. Here's a copy paste from the webmail options.:

Outlook/Options/Pop Imap


Server name: pop-mail.outlook.com

Port: 995

Encryption method: TLS



Server name: imap-mail.outlook.com

Port: 993

Encryption method: TLS



Server name: smtp-mail.outlook.com

Port: 587

Encryption method: STARTTLS

There is NO TLS setting on WLM2012. Is this where MS is going with all POP & IMAP access?????

Is this now THE DEATH of WLM2012? Or is there something I can do to still access Outlook.com POP with it?  Here is the server and WLM error code:

Unable to send or receive messages for the Hotmail (XXXXXXX) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90

Server Response: -ERR Authentication failure: unknown user name or bad password. [Error="AuthFailed:LogonDenied-FederatedStsUnreachable-<CACHE FAIL> creds STSFailure.<tarpit suggested><UserType:OutlookCom>Logon failed *** Email address is removed for privacy ***'.,User: *** Email address is removed for privacy ***" AuthResult=3 Proxy=SN2PR0501MB880.namprd05.prod.outlook.com:1995:SSL]

Server: 'pop-mail.outlook.com'

Windows Live Mail Error ID: 0x800CCC92

Protocol: POP3

Port: 995

Secure(SSL): Yes

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