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Unable to forward emails to established contacts list…?

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Older post from March 15, 2016. Details may be out of date.

Question asked on Mar 15, 2016
When in my email account it has in the last week or 2 become unable for m e to forward email messages as my contacts won't go in like they used to. A beginning contacts list will come up but a square appears  that never finishes loading. I believe the symbol on it is the circular reload.  I'm a novice and do not know what to do. I miss being able to forward emails to friends and family. Please HELP!  I appreciate it very much.

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