Windows Essentials

The audio is sputtering on MP4 files

Unanswered 0 answers

Archived post from August 22, 2014. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Aug 22, 2014

The audio in some of my videos are sputtering and spitting even though the sound is correct when I listen to them directly on the computer (not in MM.)  I have a combination of clips from an android and iPhone that I am editing together.  The android videos (which are usually the most reliable) in an MP4 format are sputtering.  The MOV format from the iPhone are fine.

I am using Windows 7 Professional and installed Movie Maker a few weeks ago.  I can't tell which version I have, but assume it's the latest since I just downloaded it.

I've tried the FixIt link from some other suggestions in posts about the same problem, but it says there's nothing to fix.  I don't understand what codec is, and had enough problems trying to get the iPhone videos onto my PC.

Is there something simple I can do to smooth out the sound?

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