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temporary files cannot be deleted in storage

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Older post from October 14, 2017. Details may be out of date.

Question asked on Oct 14, 2017
hi, I have this problem with my laptop.  I recently launched troubleshooting and then I tried to fix the storage as my updates cannot be installed.  Now, I most probably deleted some of the program datas of Microsoft Office and now I couldn't launch the Microsoft office word or excel, fail to configure is the message.  also, I couldn't delete the temporary files which is needed to free my storage.  can you help me?

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