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Older post from September 25, 2016. Details may be out of date.

Question asked on Sep 25, 2016

I have windows 10 and since a change of password for a bt email it asks for the new password, which is 12 letters long and then it still comes up with out of date and when I go back into it, the password is 16 letters long, so it is not registering the new password for that account. It won't sync that email.

Any help would be appreciated.

 

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