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Sync error 0x800488EB June 2014

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Older post from July 2, 2014. Details may be out of date.

Question asked on Jul 2, 2014

For some reason, this started happening on both my mom's and dad's e-mail accounts couple days ago and it did not go away. They have different e-mail addresses (on the same custom domain though) and use different laptops. Helene, could I please send their account names to you as well?

Split from another thread for clarity 

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