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Suddenly unable to delete messages placed in my Junk email box.

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Older post from November 13, 2015. Details may be out of date.

Question asked on Nov 13, 2015
Each time I highlight a message and press the delete icon a message arrives on the screen stating "There is an unknown error". Later on another icon appears showing "Deleting messages". This continues for several hours and stops me using the facility. At the end of which i have to re-boot to enable me to use the system.

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