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Subfolders have disappeared in Windows Mail

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Archived post from January 17, 2016. Product: Windows Mail – no longer developed by its maker. Details may be out of date.

Question asked on Jan 17, 2016

I am using the Windows (Live) Mail programme.

Subfolders (and therefore their contents) have disappeared.  I have tried "repairing" Windows Live Essential and restarting the computer, but that doesn't work.

On checking my accounts in the browser I see that the subfolders are there with all their contents, so I know I have not accidentally removed them all.

Thanks for any responses 

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sent email not going to everyone in distro listJan 22, 2015 Subfolders from Windows Live Mail is missing but are present in Outlook on Windows 8.1.Jan 23, 2016 Subfolders gone from WLM but still there in OutlookJan 23, 2016