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Server Error: 0x801941F7 on Windows Live Mail

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Archived post from January 14, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Jan 14, 2016

Dear Sir,

I am trying to sync (IMAP) my Live.com mails to my email client Windows Live Mail. I have several email accounts in live.com and have no issue at all to sync all of them, but 1 account (the email account I used right now to login and post this question to Microsoft Community).

When I sync this troubled email account, the connection from the Live.com server to Windows Live Mail is painstakingly very slow (several minutes for downloading 1 email without the attachment, while 1 email with attachment will need about 15-20 minutes). And after around one hundred email, it shows this on error tab:

Unable to send or receive messages for the {xxx} account.

Server Error: 0x801941F7
Server: 'https://m.hotmail.com/Microsoft-Server-ActiveSync'
Windows Live Mail Error ID: 0x801941F7

All the settings in Windows Live Mail are right, because all my other Live.mail accounts can sync very fast without any problem.

I tried these methods, but no luck:

- http://answers.microsoft.com/en-us/windowslive/forum/livemail-email/how-can-i-resolve-machine-configuration-issues-in/7462aa67-6131-4504-a11b-7060a95c694b

- http://answers.microsoft.com/en-us/windowslive/forum/livemail-email/how-can-i-solve-synchronization-send-and-receive/dee0c2d9-998c-472e-aac9-0374c082854b

Could you help me to look at the problem on this particular email account from your side ?

Thank you very much,

Kar

3 answers

  1. Mike

    I have exactly the same problem with you. Two of my hotmail accounts out of 7 got this error one after one since couple of months ago.
    It seems like it started after some of my Windows 10 updates.
    But I still can access those emails from web-based email pages without any problem.

    I think Microsoft should be answering this problem.

    Thanks.

    Reply
  2. bert

    cathy
    même problème depuis la mise à jour vers windows 10,tout est bloqué
    peut on revenir vers windows 7 sans problème malgré les mois écoulés depuis cette mise à jour

    Reply
  3. Vincent RICARD

    Bonsoir je ne reçoit plus mes mail a cette adresse “vincentricard56@hotmail.fr. Message d’erreur Windows Live Mail Error ID: 0x801941F7. Wat’s the problem ? you can mail your response at” puillon-ricard@wanadoo.fr“. Thanks for all.
    Vince.

    Reply

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