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scanner stops at system catroot2

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Older post from April 21, 2014. Details may be out of date.

Question asked on Apr 21, 2014

I have tried several times to do a complete scan with microsoft essentials, the newest update.   It scans very fast til it gets to system catroot2, then it just freezes.

However, it looks as tho it is still scanning.  What is the problem?

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