27. April 2017 · Write a comment · Categories: Uncategorized

Ever since I was "upgraded" to outlook I have had problems in WLM, lately I keep getting messages that WLM is not communicating with server. It says it cannot download messages yet it does download them in it's  own slow way, some messages I can't open  in WLM but I could open in outlook. I think I followed instructions to a tee to create my new account

 in WLM yet  it created 2 sent mail folders that I can't get rid of. Here is a sample of some of the messages I receive.

1) Unable to send or receive messages for the Hotmail (.....) (1) account. Header
 download for the 'Inbox' folder did not complete. Could not update cached message
flags with IMAP server.

2) Server Response: The server did not respond to this IMAP command before the connection
was terminated.
Server: 'imap-mail.outlook.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: IMAP
Port: 993
Secure(SSL): Yes

Can anyone please help me?

Thank you

TEEKAY

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