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printing an e-mail

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Older post from June 17, 2017. Details may be out of date.

Question asked on Jun 17, 2017

When trying to print an e-mail, normally a panel appears with the contents of the e- mail. OK,
  the panel does not show the e- mail, instead it displays the following,

 
      HTTP Status 404-/cp/templates/applications/main/html/SGBP21AU.htm.jsp
     type Status report
     message The requested resource(/cp/templates/applications/main/html/SGP21AU.htm.iso)is not available.

       ApacheTomcat/6.0.32

  Consequently, when I press "Print"  the above  "message" is printed out

At the top of the page   " Appache Tomcat/6.0.32- Error report "      is displayed

        Regards,
                   J. B. Dunbebin

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