12. June 2019 · Write a comment · Categories: Uncategorized

Photo Gallery will not open. I have run   "Repair  all Windows Essential programs" but the same error code appears. The product version is :- 

16.4.352.0331. I am using Windows 8.1.

At the same time the above occurred Windows Live Mail stopped working - will not open - error code 80072ee7.

These problems may be linked ? 

My main concern is that Photo Gallery photos are not deleted - computer is back up onto separate  hard drive.


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