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Windows Essentials

Photo Gallery Crashing

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Archived post from October 19, 2015. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Oct 19, 2015

I just installed Windows Essentials in order to use photo gallery. Now photo gallery is crashing, and it gives me the following message:

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: WLXPhotoGallery.exe
  Application Version: 16.4.3528.331
  Application Timestamp: 533a3fea
  Fault Module Name: StackHash_8e84
  Fault Module Version: 6.1.7601.18933
  Fault Module Timestamp: 55a69e20
  Exception Code: c0000374
  Exception Offset: 000ced0b
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
  Additional Information 1: 8e84
  Additional Information 2: 8e846da1d6accde6a97ed263f0aa7eb7
  Additional Information 3: 32d4
  Additional Information 4: 32d42a83a1d1c94d928216d3c61d2be2

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:windowssystem32en-USerofflps.txt

Please let me know what I can do to fix this problem.

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