Windows Essentials

Photo Gallery Crashes with the error below.. Anyone know why?

Unanswered 0 answers

Archived post from May 7, 2016. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on May 7, 2016

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: WLXPhotoGallery.exe
  Application Version: 16.4.3528.331
  Application Timestamp: 533a3fea
  Fault Module Name: amf-wic-jpeg-decoder32.dll
  Fault Module Version: 1.1.0.0
  Fault Module Timestamp: 53475506
  Exception Code: c0000005
  Exception Offset: 00005cb6
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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