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Outlook – Unable to close my account

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Older post from November 15, 2013. Details may be out of date.

Question asked on Nov 15, 2013
Whenever I attempt to close my email account, I get the message:

"You need to cancel any paid services or Microsoft Points account associated with your Microsoft account."

When I follow the link, I see no services nor any way to cancel anything. I just want to close this @live.com email account and I am not finding any way to close it, nor am I able to find any decent help. If anyone could help me it would be greatly appreciated. Thanks.

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