Outlook for Mac

Outlook 2011 Not Syncing Mail to “On My Computer” properly

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Older post from March 3, 2016. Details may be out of date.

Question asked on Mar 3, 2016

I am experiencing an issue where in Outlook 2011 14.6.1 (160122), I have 3 IMAP mail accounts. 2 are Gmail and 1 is an @me account. Mail is getting delivered into the inbox for all 3 IMAP accounts but is not syncing to the "On My Computer" folder. I tried making a message rule for new mail delivered to any of the 3 accounts to copy to the "On My Computer" folder, but mail then gets duplicated in the On My Computer folder.

So I either get 2 of every email or none at all.

Anyone have any ideas on this weird issue?

I have already rebuilt the database and profile and that did not resolve the issue.

I have also tried toggling the Group Similar Folders setting and that did not resolve either.

Running Mac OS X 10.7.5

Thanks in advance!

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