Windows Essentials

Opening a project file crashes Windows Live Movie Maker

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Archived post from April 17, 2014. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Apr 17, 2014

I have created a project file and worked on it for about a week, but now whenever I try to open the file it crashes Windows Movie Maker Live. I have tried opening the file on multiple computers and each time it loads for about five seconds, and opens a dialog box that says "Windows Live Movie Maker has stopped responding" and just closes if I click "Check online for a solution and close the program". Under problem details it shows:

Problem signature:

Problem Event Name: APPCRASH

Application Name: MovieMaker.exe

Application Version: 15.4.3508.1109

Application Timestamp: 4cda7233

Fault Module Name: SonicHDDemuxer.dll

Fault Module Version: 4.2.0.95

Fault Module Timestamp: 4864b1ee

Exception Code: c0000005

Exception Offset: 0000f184

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

What should I do with the file?

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