Outlook for Mac

“On My Computer” folders are missing

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Older post from May 27, 2016. Details may be out of date.

Question asked on May 27, 2016

I recently was trying to create space on my MAC and copied the entire Documents folder onto an external drive.  I then deleted the Documents folder on my Mac.

When I opened Outlook it wanted me to create an account :-(

Realising my error I copied back the MicroSoft User Data folder into the Documents folder.

When I opened Outlook most of my emails were back, but there was one Exchange account missing (which I can get to via Mac Mail).  I also noticed that the emails stopped around the beginning of June 2015 - which is the date that I moved from an old Mac to my current Macbook Pro.  I see that all three accounts emails stop at the same time (02 June 2015).  It's like Outlook has regressed back to when I switch from my old Macbook to the current machine.

More critically though, all my folders under "On my computer" have gone. There's an old backup (see screenshot below), but I had a huge folder structure where I cataloged all my old emails (while trying to keep my inbox small and keeping the exchange server clear).

I know about toggling the "On my computer" flag under to make it appear or disappear, that's not the problem.

I have tried to restore my "Office 2011 Identities" from from daily "Time Chain Backup", but the folders (and files) do not appear.  BTW, the restored backup is 12Gb, so there's a lot of data there.

It may be relevant, but when I restore the identity and run Outlook it automatically runs the rebuilding database application.  Only then does Outlook run.

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