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Older post from May 24, 2018. Details may be out of date.

Question asked on May 24, 2018

since last update no windows programme will load, I am now using google ...

   don't understand what has happened.    cannot even access my shut down settings , nothing, just turn the power off

but I cannot even access my email except through google.  

I am not young and need  precise instructions .  

if anyone can help will be grateful, else will just haqve to switch to google 

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