Outlook for Mac

New emails going straight to My Computer rather than Inbox

Unanswered 0 answers

Older post from August 2, 2016. Details may be out of date.

Question asked on Aug 2, 2016

Hi,

I have a user that Uses Outlook for Mac 2011 . We use Exchange (office 365) accounts. They only have their work exchange account on the machine.

For the past few days whenever she receives an email it goes straight into the 'My Computer' inbox rather than her Exchange account inbox like normal.

I've checked the rules and there are none set. 

If a message is receive using outlook when the user logs into the Exchange Webmail the message has been removed from the server.

Any one any ideas ? not seen this before.

Andrew

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Outlook for Mac

New emails going straight to My Computer rather than Inbox

Unanswered 0 answers

Older post from August 2, 2016. Details may be out of date.

Question asked on Aug 2, 2016

Hi,

I have a user that Uses Outlook for Mac 2011 . We use Exchange (office 365) accounts. They only have their work exchange account on the machine.

For the past few days whenever she receives an email it goes straight into the 'My Computer' inbox rather than her Exchange account inbox like normal.

I've checked the rules and there are none set. 

If a message is receive using outlook when the user logs into the Exchange Webmail the message has been removed from the server.

Any one any ideas ? not seen this before.

Andrew

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.