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My new Win8 computer says MS .doc and .exl file attachments are ‘prohibited type’

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Older post from January 23, 2014. Details may be out of date.

Question asked on Jan 23, 2014
My new Win8 computer says MS .doc and .exl attachments are 'prohibited type'.  It automatically deletes them without even giving me an opportunity to check.  I know they are not viruses.   When I ask for help it says it must remove the virus safeguards but not recommended.  I don't want to remove the virus safeguards but I want to get the files.  What do I do.

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