Question asked on Oct 20, 2016
When trying to open "Word" to write anything I receive a message to quote "api-ms-win-crt-runtime:- 11-1-0 dll" is missing. It suggests re-installing the program. MS updates do not seem to apply.
Where from!, my software (in disc format) is very old going back to issue 3 or 4.being updated over the years. To complicate matters I recently tried to install W 10 and that froze my computer. It refused to become active on start up and I let "supposed" expects look at it. And they could not even get my name right. I tried to return to W 7 and had problems ever since. They had 2 attempts at sorting it out charg)ing £120 for their first attempt and I refused to pay for their second attempt,
I feel like going back to pencil and paper.
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