Account & Password

Microsoft Account Temporarily Blocked

Unanswered 0 answers

Older post from November 13, 2013. Details may be out of date.

Question asked on Nov 13, 2013
My Microsoft account : *** Email address is removed for privacy *** has been temporarily blocked. When I try to log in, it takes me to a page informing me that my account has been temporarily blocked due to Microsoft Services Agreement. I originally found this issue when attempting to log into my Xbox Live account and it prohibited me from logging in. I have called Xbox Tech Support about this issue, and they have informed me that I need to contact Microsoft Support about getting my account unblocked. I called the Tech Line and your representative directed me to make a post here about it. I have been battling this issue for the past month, and no one has been able to help me. As a 10 year subscribing member to Microsoft services, I am VERY displeased with the customer service I have received from both Xbox and Microsoft.

I have already performed a number of different password resets, verifications, and filling out .acrx or .aspx or whatever extension forms and nothing has worked. There does not appear to be anyway for this to be fixed online.

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