24. August 2017 · Write a comment · Categories: Uncategorized
Split from this thread.

What happens when you try?

When the program is unable to send or receive, it will almost always display an error message explaining what went wrong. Remove any unsent messages from the outbox (below the account folders in the folder pane), then compose a new test message with a unique subject and send it to yourself (i.e. from the account that's misbehaving to the same account). Post any error messages in your reply. You can click on an error message to select it, then use right-click to copy it and paste it into the text entry box.

When you reply, please give your build of the program and your version of Windows.
 

  • To find your program version and build, in Windows Live Mail press Alt-F B.
     
  • To find your operating system, press Windows key + R, type winver into the box and press Enter.

Same problem: cannot send messages (but I can receive messages). I followed the instructions, but did not work. Her my info:
Windows Live Mail: version 2011 (Build 15.4.3502.0922)

Windows 10: version 1703 (OS Build 15063.540) 2017

The following is the error:

The message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for *** Email address is removed for privacy ***', please contact your email service provider.

Subject 'test'
Server Error: 550
Server Response: 550 relay not permitted
Server: 'smtp.fusemail.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 2500
Secure(SSL): No

Please help. Thank you

Francisco

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