Windows

Loss of all email on desktop

Unanswered 0 answers

Older post from December 4, 2016. Details may be out of date.

Question asked on Dec 4, 2016

We are at wits end and cannot find the appropriate resource.  I have Windows 10.

Today I lost all functionality on my desktop for Outlook and email.

All folders are gone - we have searched everywhere for any indication of my email and cannot find.

This is quite maddening and there appears no real direct resource to assist with such a crisis.

Please provide some help.  I have many questions about why Outlook does certain things.  Like every time I try to close it it says I if I exit I may lose messages - It also appears not to be working online or disconnected much of the time.  Sometimes when I try to Send/Receive it is trying to sync but looks to have difficulty.

I have a brand new Dell.  Even my address book is gone.  I have emails on my cellphone and ipad.  

HELP - please.

Thx

Debbie Werner

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