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Locked out of my Live.com e-mail by a robot

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Older post from November 14, 2013. Details may be out of date.

Question asked on Nov 14, 2013
I had been hacked & changed & tried to get back into my e-mail account several times, filled out the form several times & submitted just for the robot to say --sorry you tried tooooo many times byby. Can anyone help me, I have legal documents in my files.

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