31. March 2017 · Write a comment · Categories: Uncategorized

Hi 

I am having problems with one of my email address, for some reason after a recent update the password disappeared on one of my emails, it generally runs through two addresses and the first works OK but the second was missing the password, I then updated my account password for the main account but the second email then comes up with the wrong password, it appears to be still looking for the original password which is now missing and i simple cant remember what was used.

The error message is

 

Unable to send or receive messages for the Scorpex.co (engineering) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your username and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Authentication failed.
Server: 'mail.livemail.co.uk'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

Is there anyway I can recover the password from the my main address and try in this or can I find a way of recovering the password for my email address *** Email address is removed for privacy *** from the server or get it reset so I can add a new one.

Thanks in advance

Phil

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