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Junk Mail Will Not OPEN

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Older post from November 28, 2018. Details may be out of date.

Question asked on Nov 28, 2018

On my Asus Laptop

I use Google Chrome 

Hotlook Mail

All Folders Open but Junk Mail that has 18 items showing

It blurs, double up and has a small box that says Delete.OK in the middle of the screen, which neither works.

I have to refresh the screen in order to get back to the mail

I look at it from the cell phone, it has 1 item showing

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