Account & Password

in response to an email warning from microsoft about unusual activity on my account, i went to the microsoft website and changed my account password, The

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Older post from May 11, 2018. Details may be out of date.

Question asked on May 11, 2018

n when i tried to send an email on my  iphone app, i get an error message saying incorrect username/password.   a chat with someone at microsoft suggested changing the email password to match the microsoft account password - that did not work.   tried calling microsoft tech support that they said they couldnt help me because apparently the cant help an iphone user with this problem.  they could not direct me anywhere but back to the useless chat support again or to try emailing my concern  -great suggestion since i cant email , that is the problem i am trying to fix

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