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I lost the password for an old email address, I filled up several forms already on line, i’m told the information is not sufficient

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Older post from April 2, 2014. Details may be out of date.

Question asked on Apr 2, 2014
the email was opened by in the 80's when some of the security were not asked...how can I get through to microsoft to give me the code to get a new password?

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