I cannot download folders in live mail. I get the following message

our IMAP command could not be sent to the server, due to non-network errors. This could, for example, indicate a lack of memory on your system.

Configuration:
   Account: Cs (rgoldblatt10)
   Server: imap.cs.com
   Username: rgoldblatt10
   Protocol: IMAP
   Port: 143
   Secure(SSL): 0
   Code: 800ccc0e

I have reinstalled the program  without
 success

I use windows 7 and ie 10

Any help would be appreciated= please

(Original title: cannot download folders)