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How to deactivate or retrieve a hijacked email (Microsoft) account?

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Older post from November 12, 2013. Details may be out of date.

Question asked on Nov 12, 2013
Today, my sister's email account has been found to be taken over her ex-boyfriend.
Security questions have probably changed, Name has been changed, etc.
He's been posting "hate messages" to all the contacts in that email, and etc.

Thank you greatly for any kind of help.

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My account was hijacked and my security questions have been changed by the person and the alternate email addres to retrieve the reset password is the hijackers infoAug 16, 2013 !!@!Windows support NumbeR 1-888-866-7834 Windows support number ssdaasdFeb 8, 2018 !!@!Windows support NumbeR 1-888-866-7834 Windows support number ssdfgdfgFeb 8, 2018