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Having problems retrieving e-mail, error 0x8DE00005

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Older post from August 12, 2016. Details may be out of date.

Question asked on Aug 12, 2016
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Having problems retrieving my e-mail I believe I can send e-mail out but can't receive and open what can I do to resolve this problem I see this en my default box (08xDE00005) need help in getting my mail work on it for two days now

                                                                                          thanks

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