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hacked email

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Older post from July 6, 2013. Details may be out of date.

Question asked on Jul 6, 2013
Our email account apparently was "hacked" and we cannot open it up.  The option for a new password to be texted to a phone number does not match any of our phone numbers and we requested the information to be emailed to a different account and have not hear anything back.  The email address is (removed for privacy)  Our phone number is (removed for privacy)

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