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Error 0x8028008b Pin refused, MS a/c login password instead.

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Older post from June 30, 2018. Details may be out of date.

Question asked on Jun 30, 2018

When my Surface Pro4 startsup - the PIN is accepted, but then the error 0x8028008b says there is a problem with the PIN and it needs to be setup again - and it gives other ways of logging-in, so I use my MS a/c password.

When I am in, and set the computer to sleep, I can use the PIN. The behaviour is sporadic - the PIN sometimes working - and other times the error.

Windows 10.

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