When I go to open my email, the following box comes up with this text:
Checking for new messages on 'Shaw (name of email account)'...
Finishing current message...
Progress Bar here
TASKS tab ERRORS tab
Tasks Status
Checking for new messages on 'Shaw (name of email account)':1(91.1KB)... Executing
Checking for new messages on 'Shaw (name of email account)'...
Checking for new messages on 'Shaw (name of email account)'...
Checking for new messages on 'Shaw (name of email account)'...
Checking for new messages on 'Shaw (name of email account)'...
(We have 5 email addresses through Live Mail.)
When I click on the Errors tab, I get a blank screen. When I leave the email open overnight, the progress bar fills up to the end, but no email has downloaded. I contacted our internet/email provider, and they were successful in sending me a test email through our internet access, but nothing showed up in our email. When I check email through our internet access, there are messages there from the last couple of days that have not appeared in our email inbox.
Thank you!
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