We use Windows Live Mail on our home PC and on my laptop, using the same service provider and having the same email address. For the last few days each time I access Windows Live Mail on my laptop, the programme constantly downloads messages and I have duplicate copies of multiple messages going way back. This is not happening on the home PC.

I called Microsoft support who told me I had to contact my service provider. My service provider says that as there are no errors receiving mail on the home PC, it must be something wrong with Live Mail on my laptop.

My laptop is clogged and running very slow and I have 38,000 messages (and climbing!) in my inbox. Please can I have some help.

<original title: Windows live mail>

<Moved from Office>