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The issue may occur when you connect to your Simple Mail Transport Protocol (SMTP) or POP3 mail server with Internet Mail. To better understand the issue, we need you to answer the questions below:
1. Can you receive emails with Windows Live Mail?
2. Did you make any changes prior to the issue?
3. What's the exact error message that you are getting?
Can't send or receive mail
No changes made except the transition to aol from Verizon and new password.
Error message "your contact with the internet server stop abruptly, cannot use pop.Verizon.net
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