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can’t send email windows live mail 2012 – error 550 error ID 0x800CCC69

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Archived post from June 30, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Jun 30, 2016

Please help!  I can receive email but not send thru windows live mail 2012 on windows 10.  Below is the detailed text of the error message.  I have deleted the outgoing messages and tried resending; I have rebooted the computer several times; nothing is working.  I need to be able to send message ASAP.  Thanks!

An unknown error has occurred.

 

Subject 'Re: minimum wage increase 7/1/16'

Server Error: 550

Server Response: 550 Access denied...2f6484916464e0e09935998484a545ed412121415d5d7d4111a14d3485855d382515859d798501d9...

Server: 'smtp.juno.com'

Windows Live Mail Error ID: 0x800CCC69

Protocol: SMTP

Port: 465

Secure(SSL): Yes

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Windows Live Mail Server Error: 550, Error Number: 0x800CCC69Jul 31, 2014 Server error 550, error ID 0x800CCC69Jul 8, 2016 Socket error: 550, Error number: 0x800CCC69Sep 18, 2012