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Windows Live Mail

Can’t retrieve password to an account, have tried everything

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Archived post from November 7, 2013. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Nov 7, 2013

I am unable to remember the password to an old account I made to link to my Xbox Live account when I first got Xbox. I've tried every possible way to retrieve the forgotten password. I have filled out the online password recovery request form repeatedly but I keep getting rejected because I can't remember enough information associated with the account. I've spoken on the phone with Xbox live customer service as well as Microsoft customer service. I now can't get on to my Xbox live account because I need this password to accept the new terms of use.

 

Any help would be greatly appreciated,

 

Thanks

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